KCT Legal
AksaraGoEffective

Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the AksaraGo app for mobile devices, together with any related services operated by Kreasindo Cipta Teknologi (collectively, the “Application”). Kreasindo Cipta Teknologi is hereby referred to as the “Service Provider”. “You” refers to the person using the Application and, where that person is a child, also to their parent or legal guardian.

By downloading, installing, or using the Application, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Application. If you are a child, please read these Terms together with your parent or legal guardian, who accepts these Terms on your behalf.

These Terms should be read together with the Terms & Conditions and the Privacy Policy. If there is any inconsistency between these documents regarding the handling of information, the Privacy Policy prevails.

1. The Service

AksaraGo is an educational game with Indonesian language, number, and math exercises for elementary (SD), junior high (SMP), and senior high (SMA) school students. The Application provides lessons, games, hints, a game history, a daily streak, and optional reminders, with content adjusted to the school level you select.

The Application is provided free of charge. It does not contain advertising, in-app purchases, or subscriptions. If the Service Provider introduces paid features in the future, they will be offered under separate terms that you will be asked to accept before any payment.

2. Eligibility and Parental Responsibility

The Application is designed for students, including children under the age of 13. A child may use the Application only with the permission of a parent or legal guardian. Parents and legal guardians are responsible for:

  • deciding whether the Application is suitable for their child;
  • supervising their child’s use of the Application and of the device on which it is installed, including screen time and internet access;
  • managing the device’s notification settings and the Application’s reminder setting.

Teachers and schools may use the Application as a learning aid in class, and are responsible for supervising students’ use of it in that setting.

3. License to Use

Subject to your compliance with these Terms, the Service Provider grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use the Application on devices that you own or control, for personal, non-commercial, and educational purposes.

This license is also subject to the usage rules of the app store from which you downloaded the Application. All rights not expressly granted to you in these Terms are reserved by the Service Provider.

4. No Account; Data Stored on Your Device

The Application does not require you to create an account and does not ask for your name, email address, phone number, or location. Your selected school level, lesson progress, stars, experience points (XP), game history, daily streak, audio settings, and reminder setting are stored only on your device.

Because this data is not stored on the Service Provider’s servers:

  • it is not synchronized between devices;
  • it may be lost if you use “Reset Game”, clear the Application’s storage, uninstall the Application, or change or lose your device;
  • the Service Provider is not able to restore it.

“Reset Game” cannot be undone. You are responsible for any device backup you choose to use.

5. Daily Streak and Reminders

The daily streak is calculated on your device from the dates and times of the game sessions you complete, using your device’s time zone. Changing your device’s date, time, or time zone may affect how your streak is calculated. A streak has no monetary value and cannot be transferred, exchanged, or restored by the Service Provider.

The Application may show local reminder notifications, such as reminders to continue learning or to keep a streak going. These reminders are generated on your device; they are not sent from the Service Provider’s servers. Reminders are shown only during the afternoon and early evening (local time), at most one per day, and only if notifications are allowed for the Application in your device settings and “Pengingat” (Reminders) is turned on in the Application’s Settings. You can turn reminders off at any time in the Application’s Settings or in your device settings.

The Service Provider does not guarantee that reminders will be delivered at a particular time, or at all, because delivery depends on your device’s operating system, battery optimization, and notification settings.

6. Educational Content

The questions, answers, hints, and other learning materials in the Application are prepared to support learning. While the Service Provider strives to keep the content accurate and age-appropriate, the Service Provider does not guarantee that all content is complete, error-free, or aligned with any particular school curriculum. The Application is intended to complement, not replace, formal education, and results in the Application (such as scores, stars, XP, and streaks) are not an official assessment of a student’s ability.

The Service Provider may add, change, or remove questions, games, and other content at any time, including through content updates that the Application downloads automatically. If you find an error in the content, please report it to the Service Provider at kctapps@gmail.com.

7. Acceptable Use

You agree not to:

  • copy, modify, translate, or create derivative works of the Application or any part of it;
  • extract, reproduce, or redistribute the Application’s questions or other content for commercial purposes without written permission from the Service Provider;
  • decompile, reverse engineer, or attempt to extract the source code of the Application, except as permitted by applicable law;
  • circumvent, disable, or interfere with any security, content verification, or technical feature of the Application;
  • send automated or excessive requests to, or otherwise interfere with or disrupt, the services or networks used to deliver content to the Application;
  • sell, rent, lend, or otherwise make the Application available to others as a commercial service;
  • use the Service Provider’s name, the AksaraGo name, or its logo in a way that suggests endorsement without written permission;
  • use the Application for any unlawful purpose or in violation of these Terms.

8. Intellectual Property

The Application, including its name, logo, design, games, questions, answers, illustrations, sounds, and music, is owned by or licensed to the Service Provider and is protected by copyright and other intellectual property laws. These Terms do not transfer any ownership rights to you.

Some components of the Application are provided by third parties under their own licenses, such as the Plus Jakarta Sans font licensed under the SIL Open Font License 1.1. A copy of these licenses is included in the Application, and those licenses govern your use of the respective components.

9. Feedback

If you send the Service Provider suggestions, error reports, or other feedback about the Application, you agree that the Service Provider may use that feedback to improve the Application without any obligation to you. Please do not include personal information about children in your feedback.

10. Internet Connection, Third-Party Services, and Updates

The Application periodically downloads question content over the internet from public content delivery networks (jsDelivr, Statically, and GitHub). An internet connection is not required to play: when your device is offline, the Application uses the content already available on your device. When the Application connects to the internet, your mobile network provider’s data charges may apply, and you are responsible for those charges.

The Application also relies on the text-to-speech engine installed on your device to read content aloud, and on the app store from which you downloaded the Application. Your use of these third-party services may be subject to their own terms and privacy policies. The Service Provider is not responsible for the availability, content, or practices of these third-party services.

The Service Provider may release updates to the Application from time to time, and some updates may be required to continue using the Application. The Service Provider may also modify, suspend, or stop providing the Application, or any of its features or content, at any time, with or without notice.

11. Disclaimer of Warranties

The Application is provided “as is” and “as available”, without warranties of any kind, either express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, to the extent permitted by applicable law. The Service Provider does not warrant that the Application will be uninterrupted, error-free, secure, or compatible with every device, that reminders will be delivered, or that the text-to-speech feature will be available in Indonesian on your device.

12. Limitation of Liability

To the extent permitted by applicable law, the Service Provider will not be liable for any indirect, incidental, special, or consequential damages, or for any loss of data, progress, or streaks, arising from or related to your use of, or inability to use, the Application. Because the Application is provided free of charge, to the extent permitted by applicable law, the Service Provider’s total liability to you for any claim arising from these Terms or the Application will not exceed the amount you paid to use the Application. Nothing in these Terms limits any liability that cannot be limited under applicable law.

13. Termination

These Terms remain in effect until terminated. You may stop using the Application at any time by uninstalling it. The Service Provider may suspend or end your right to use the Application if you violate these Terms. Upon termination, the license granted to you ends, and you must stop using the Application and delete it from your device. Sections 8, 11, 12, 14, and 15 survive termination.

14. Governing Law and Disputes

These Terms are governed by the laws of the Republic of Indonesia. Any dispute arising from these Terms or from the use of the Application will first be resolved amicably. If an amicable resolution cannot be reached, the dispute will be resolved in accordance with the laws of the Republic of Indonesia, without prejudice to any mandatory consumer protection rights you may have in your country of residence.

15. General

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. The Service Provider’s failure to enforce any provision of these Terms is not a waiver of its right to do so later. You may not assign or transfer your rights under these Terms; the Service Provider may assign its rights and obligations under these Terms in connection with a merger, acquisition, or transfer of the Application. These Terms, together with the Terms & Conditions and the Privacy Policy, form the entire agreement between you and the Service Provider regarding the Application.

16. Changes to These Terms

The Service Provider may update these Terms of Service from time to time. The Service Provider will notify you of material changes by posting the updated Terms of Service with a new effective date. Continued use of the Application after changes take effect means you accept the updated Terms.

These Terms of Service are effective as of 2026-11-07

17. Contact Us

If you have any questions or suggestions about these Terms of Service, please contact the Service Provider via email at kctapps@gmail.com.