Privacy Policy

This privacy policy applies to the AksaraGo app for mobile devices, together with any related services operated by Kreasindo Cipta Teknologi (collectively, the “Application”). Kreasindo Cipta Teknologi is hereby referred to as the “Service Provider”.

AksaraGo is an educational game with Indonesian language, number, and math exercises for elementary (SD), junior high (SMP), and senior high (SMA) school students. The Application does not require an account, does not ask for your name, email address, phone number, or location, and does not contain advertising or analytics SDKs.

Information Collection and Use

The Application does not collect personally identifiable information, and the Service Provider does not receive any data about how you use the Application.

To keep the question content up to date, the Application periodically downloads public question datasets over HTTPS (once when the Application starts and at most once every 6 hours afterwards). These files are served by public content delivery networks (jsDelivr, Statically, and GitHub via raw.githubusercontent.com). The Application only downloads files from these services; it does not upload any of your data to them. As with any internet request, these services may automatically receive and log technical information, such as:

Your device’s Internet Protocol address
The file requested and the time and date of the request
Basic request information sent by the network library (for example, the HTTP client name and version)

This information is processed by those services under their own privacy policies, and the Service Provider does not have access to it. If the download fails or the device is offline, the Application keeps working with the question content bundled in the Application or downloaded earlier.

Information Stored on Your Device

The Application stores the following information only in local storage on your device, in order to provide its features:

The school level you select during onboarding or in Settings (SD kelas 1-2, SD kelas 3-4, SD kelas 5-6, SMP, or SMA), used to show questions that match your level
Your lesson and level progress, such as completed lessons, stars, experience points (XP), and unlocked levels
Your game history, consisting of the game type, level, score, and the date and time of each completed session
Your audio preferences, such as music and sound effect volume and mute settings
Downloaded question datasets

This information is not transmitted to the Service Provider or to any third party. If backup is enabled in your device settings, Android may include this locally stored data in your device backup (for example, to your Google account); such backups are governed by your backup provider’s privacy policy and settings.

Text-to-Speech

Some games read numbers and words aloud using the text-to-speech engine installed on your device. Only question content (such as numbers and words) is passed to the engine; no personal information is sent. The text-to-speech engine is provided by your device manufacturer or another provider you have chosen, and its handling of data is governed by that provider’s privacy policy.

Cookies and tracking technologies

The Application does not use cookies, advertising identifiers, pixels, analytics SDKs, or similar tracking technologies.

Your Rights

Because the Service Provider does not collect or hold personal data from the Application, all data described above remains under your control on your device. You can delete your lesson progress, game history, and audio settings at any time by using “Reset Game” in the Application’s Settings, or delete all Application data by clearing the Application’s storage or uninstalling the Application. If you have any questions about your rights, contact the Service Provider at kctapps@gmail.com.

Your California privacy rights (CCPA/CPRA)

If you are a California resident, you have the right to know what personal information is collected, the right to delete personal information, the right to opt out of the sale or sharing of personal information, and the right to non-discrimination for exercising these rights. The Service Provider does not collect, sell, or share personal information through the Application. To exercise your CCPA/CPRA rights or ask questions about them, contact the Service Provider at kctapps@gmail.com.

Third Party Access

The Service Provider does not sell, rent, or share your information with third parties. The only third-party services the Application communicates with are the content delivery networks and the device text-to-speech engine described above, which receive only the technical information needed to deliver content or speech.

International Data Transfers

The content delivery networks used by the Application may operate servers in countries outside your country of residence, including outside the European Economic Area (EEA). Technical information such as your IP address may therefore be processed in those countries when the Application downloads question content. Where applicable law requires safeguards for international transfers, those services are responsible for applying appropriate mechanisms, such as:

Standard Contractual Clauses (SCCs) approved by the European Commission
Adequacy decisions or other legally recognized transfer mechanisms

Data protection laws in other countries may differ from those in your jurisdiction.

The Service Provider may disclose information it holds, such as the contents of messages you send to the Service Provider by email:

as required by law, such as to comply with a subpoena, or similar legal process;
when they believe in good faith that disclosure is necessary to protect their rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Opt-Out Rights

You can stop the Application from downloading question content by disconnecting your device from the internet while using it; the Application will continue to work with the content already available on the device. You can stop all processing by uninstalling the Application, which also deletes all data the Application has stored on your device.

Data Retention Policy

Data stored on your device: Retained on your device until you use “Reset Game”, clear the Application’s storage, or uninstall the Application. Your selected school level is kept after “Reset Game” so that questions continue to match your level.
Data processed by content delivery networks: Retained by those services according to their own privacy policies. The Service Provider does not have access to it.
Emails you send to the Service Provider: Retained only as long as needed to respond to your request, unless longer retention is required by law.

Children

The Application is designed for students, including children under the age of 13. The Application does not ask children for personal information, does not require an account, does not show advertising, and does not use analytics or tracking technologies. The Service Provider does not knowingly collect personally identifiable information from children.

The Service Provider encourages parents and legal guardians to monitor their children’s use of the Application. If you have reason to believe that a child has provided personally identifiable information to the Service Provider, for example by email, please contact the Service Provider at kctapps@gmail.com so that they will be able to take the necessary actions, including deleting that information.

Security

The Service Provider is concerned about safeguarding the confidentiality of your information. The Application downloads content only over encrypted HTTPS connections and verifies downloaded files before using them. Data stored by the Application is kept in the Application’s private storage on your device, which is protected by your device’s operating system.

Data Breach Notification

If a data breach occurs that affects your personal data held by the Service Provider, the Service Provider will notify you in accordance with applicable legal requirements, including, where required, providing information about the nature of the breach and the steps being taken to address it.

Changes

The Service Provider may update this Privacy Policy from time to time, for example when new features are added to the Application. The Service Provider will notify you of material changes by posting the updated Privacy Policy with an effective date. Where required by law, the Service Provider will seek your consent to material changes before they take effect.

Previous versions of this Privacy Policy will be maintained and made available upon request by contacting the Service Provider at kctapps@gmail.com.

This privacy policy is effective as of 2026-11-02

By using the Application, you acknowledge the processing described in this Privacy Policy. Where processing is based on consent, you may withdraw consent at any time by uninstalling the Application, without affecting processing carried out before withdrawal.

Contact Us

If you have any questions regarding privacy while using the Application, or have questions about the practices, please contact the Service Provider via email at kctapps@gmail.com.